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Jeng-Chung (Victor) Chen
Position

Associate Professor

Telepone number
886-6-275-7575 -53238 or 50991
FAX
886-6-275-3882
E-mail
victor@mail.ncku.edu.tw
Lab
Digital Convergence Management
Courses

 

H510300 Introductory Computer Structure (2004)

 

H521200 Introduction to Telecommunications Management

 

H522321 Statistics 2

 

H530500 Management (2004)

 

H531100 Database and Data Mining (2005)

 

R054600 Business Strategy and Information Resource Management (EMBA)

 

R551000 Electronic Commerce

 

R551300 Research Methods in Social Science

 

R560800 Communication Network

 

R950700 Telecom Engineering (2004)

 

R951200 Network Security

 

RA50200 Seminar in Business Management

 

RA50900 Business Ethics and Information Security (IMBA)

 

RA70310 Ph.D. Seminar 1, 3

 

RA70321 Ph.D. Seminar 2, 4

 

RC52700 RA62200 Management Information Systems
Educations
Ph.D. in CIS, University of Hawaii
Master in Management and Policy (MIS), State University of New York Stony Brook
Master in Computer Science, Polytechnic Instutite, New York University
Experiences
Director of International Student Affairs Division, Office of International Affairs 2008-present
Associate Professor, Institute of International Management & Transportation and Communication Management, National Cheng Kung University 2007-present
Assistant Professor, Dept. of Transportation and Communication Management, National Cheng Kung University 2004-2007
Assistant Professor of Information Systems, University of Wisconsin 2002-2004
Lecturer, Kuang Wu Institute of Technology and Commerce, 1995-1998
Specialities
Information Ethic
IS Service Quality
Electronic Commerce
Project Management
Honors
1. Service Excellence Award, Department of Transportation and Communication Management Science, National Cheng Kung University, 2007-2008
2. USA National Science Foundation Grant (NSF DUE-0313716) on Information Assurance, USD 1.2 Million, 2003 (Co-Investigator, University of Wisconsin System)
3. Information Assurance Certificate,Ames Iowa, 2003,2004
4. Classroon Research Project, UWL 2004
5. Distinguished Research Award, Allied Academies, 2003
6. Asia Pacific Scholarship, University of Hawaii, 1998-2001
7. Teacher of the Year, Kuang Wu Institute of Technology and Commerce, 1997
8. New York State Advanced Certificate in Management Information Systems, 1995
9. Best Contribution Award, Second Lieutenant, Taiwanese Army 1992
10. ROC Student Delegate, Taiwan-Singapore Adolescent Meeting, 1989
Publications List

A. Refereed Journal Papers:

國際期刊

1. Ross, W.H., Meyer, C.J., Chen, J.V., & Keaton, P. (2009). "Information Protection at Telecommunications Firms: Human Resource Management Strategies and Their Impact on Organizational Justice". Journal of Informaiton Privacy & Security, 5(1), 49-77.

2. Chen, J.V., Yen, D.C., & Chen, K. (2009). "The acceptance and diffusion of the innovative smart phone use: A case study of a delivery service company in logistics". Information & Management, 46(4), 241-248.

3. Kiang, M.Y., Fisher, D.M., Chen, J.V., Fisher, S.A., & Chi, R.T. (2009). "The application of SOM as a decision support tool to identify AACSB peer schools". Decision Support Systems, 47(1), 51-59.

4. Chen, J.V., Ross, W.H., Yen, D.C., & Akhapon, L. (2009). "The effect of types of banner ad, web localization and customer involvement on internet users' attitudes". CyberPsychology and Behavior, 12(1), 71-73.

5. Liu, J.Y.C., Chen, J.V., Klein, G., & Jiang, J.J. (2009). "The negative impact of conflict on informaiton system development process, product, and project". Journal of Computer Information Systems, 49(4), 98-104.

6. Chen, H.G., Jiang, J.J., Klein, G., & Chen, J.V. (2009). "Reducing software requirement perception gaps through coordination mechanisms". The Journal of Systems and Software 82(4), 650-655.

7. Liu, J.Y.C., Chen, J.V., Chan, C.L., & Lie, T. (2008). "The impact of software process standardization on software flexibility and project management performance: Control theory perspective". Information & Software Technology, 50(9-10), 889-896.

8. Chen, J.V., Kyaw, P.L.N., & Ross, W.H. (2008). "The decision to purchase a mobile telephone: Testing a dual mediation model". Journal of Direct, Data and Digital Marketing Practice, 10(2), 116-132.

9. Chen, J.V., Ross, W., & Huang, F. (2008) "Privacy, trust, and justice considerations for location-based mobile telecommunication services", Info, 10(4), 30-45.

10. Chen, J.V., Chen, C.C., & Yang, H. (2008) “An empirical evaluation of key factors contributing to Internet abuse in the workplace”, Industrial Management & Data Systems, 108(1), 87-106.

11. Park, Y., & Chen, J.V. (2007) “Acceptance and adoption of the innovative use of smartphone”, Industrial Management & Data Systems, 107(9), 1349-1365.

12. Chen, J.V., & Ross, W.H. (2007) “Individual differences and electronic monitoring at work", Information, Communication, and Society, 10(4), 487-504.

13. Ross, W.H., & Chen, J.V. (2007) “Labor arbitrators consider HIPAA: Guidance for health care managers”, Labor Law Journal, 58(2), 117-130.

14. Lai, F., Wang, J., Hsieh, C., & Chen, J. V. (2007) “On network externalities, e-business adoption and information asymmetry”, Industrial Management & Data Systems, 107(5), 728-746.

15. Chen, J.V., Ross, W.H., & Huang, S.F. (2007) “Responding to consumer fairness concerns about Number Portability policies”, Int. J. Mobile Communications, 5(6), 661-676.

16. Ross, W.H., Chen, J.V., & Huang, S.F. (2007) "Adapting different media types to trust development in the supply chain", Int. J. Management and Enterprise Development, 4(4), 373-386.

17. Park, Y. & Chen, J.V. (2007) "In search of factors to online game addiction and its implications", Journal of International Technology and Information Management, 16(2), 73-79.

18. Chen, J.V., & Pfleuger, P.J. (2008) “Employees’ behavior towards surveillance technology implementation as an information assurance measure in the workplace”, Int. J. Management and Enterprise Development. 5(4), 497-511.

19. Chen, J.V., & Pfleuger, P.J. (2008) "RFID in retail: A framework for examining consumers' ethical perceptions", Int. J. Mobile Communications. 6(1), 53-66.

20. Chen, J.V., & Aritejo, A.A. (2008) “Service quality and customer satisfaction measurement of mobile value-added services: A conceptual review”, Int. J. Mobile Communications. 6(2), 165-176.

21. Ross, W.H. & Chen, J.V. (2006) "The effects of online mediator's strategies under trust and distrust conditions". International Journal of Management & Decision Making. 8(1), 30-51.

22. Chen, J.V., & Ross, W.H. (2005) "The managerial decision to implement electronic surveillance at work: A research framework", International Journal of Organizational Analysis, 13(3), 244-268.

23. Ross, W.H., & Chen, J.V. (2005) "Negotiator's trust and distrust perceptions and mediation strategies". Journal of Organizational Culture, Communications and Conflict, 8(1), 11-20.

24. Chen, J.V. ,& Park, Y. (2005) "The role of control and other factors in the electronic surveillance workplace". Information, Communication and Ethics in Society, 3(2), 79-91.

25. Chen, J.V., & Park, Y. (2005) "The differences of addiction causes between massive multiplayer online game and multi user domain", International Review of Information Ethics, 4, 53-60.

26. May, B., Chen, J.V., & Wen, K. (2004) "The differences of regulatory models and Internet regulations in EU and US". Information & Communications Technology Law, 13(3), 259-272.

27. Chen, J.V. (2004) "Review of the OPNET IT GURU software". Journal of International Technology and Information Management, 13(4). 303-304.

28. Park, Y. & Chen, J.V. (2004) "Measuring user performance on the Web", Communications of the ICISA, 6(1), 15-24.

國內期刊

29. Chen, J.V., Htaik, S., & Pfleuger, P. (2007) "The impact of website characteristics on hedonic and utilitarian motivational effects on tourist destination decisions", 中工高雄會刊,中國工程師學會高雄市分會, 14(3), 50-64.

30. Chen, J.V., & Park, Y. (2005) "Internet privacy regulations in USA and EU", Electronic Commerce Studies, 3(1), 3-14.


B. Refereed Book Chapters:

1. Kang, T.-P., Chen, J.V., & Kidd, T.T. (in press). "The trend of Web 1.0, Web 2.0, Web 3.0, and beyond". Wired for Learning: An Educators Guide to Web 2.0. Information Age Publishing.

2. Chen, J.V. (2007) “Smartphone acceptance among sales drivers”, Encyclopedia of Mobile Computing and Commerce, Information Science Reference. pp. 894-898.

3. Chen J.V., & Wang, Y. (2008) “Virtual community and online game players”, Encyclopedia of Networked and Virtual Organizations, Information Science Reference. pp. 1757-1763.

4. Chen, J.V. & Park Y. (2007) “Developing a web service security framework“, Encyclopedia of Information Science and Technology, 2nd volume, Information Science Reference. to appear.

5. Chen, J.V., Lu, W.-H., He, K.-Y., & Chang, Y.-S. (2008) "The perspectives of enhancing Web search engine performance", Handbook of Research on Web Information Quality, Information Science Reference, pp. 481-490.

6. Chen, J.V. & Huang, J.J. (2007) "Content filtering methods for Internet pornography", Encyclopedia of Information Ethics and Security, Information Science and Reference, to appear.

7. Chen, J.V., & Tarn, J.M. (2008) “The cultural factors in electronic monitoring”, Social Information Technology: Connecting Society and Cultural Issues, Information Science Reference, pp. 151-162.

8. Chen, J.V., Chiou, A., & Bisset, C. (2007)“Cross cultural perceptions on privacy”, Online Consumer Protection: Theories of Human Relativism, Information Science Reference, accepted.


C. Refereed Conference Papers and Abstracts:

1. Chen, J.V. & Wen, K., “Internet privacy policies: A narrative policy analysis of regulation vs. self-regulation,” Proceedings of the 2003 Conference on Electronic Commerce and Digital Life, April 11-12, 2003, Taipei, Taiwan. (on CD)

2. Chen, J.V. & Chen, J.A., “Cultural differences of Internet
consumers’ privacy concerns,” Proceedings of the Enterprise 2003 Hawaiian International Faculty Student Conference, p. 29-31.May 22-27, 2003, Honolulu, Hawaii.

3. Chen, J.V., Chen, J.A., & Wen, K. “Management of electronic monitoring technology in international corporations, ”Proceedings of the International Conference of Pacific Rim Management, August 1-3, 2003, Seattle, Washington. (on CD)

4. Chen, J. V. & Park, Y. “Toward an understanding of the problems in the Safe Harbor framework, ”Proceedings of Allied Academies International Conferences, October 17-20, 2003, Las Vegas, Nevada.(on CD)

5. May, B., Chen, J.V. & Wen, K., “Internet regulation: EU and US perspectives,” Proceedings of the International Conference of Pacific Rim Management, August 1-3, 2003, Seattle, Washington. (on CD)

6. Park, Y. & Chen, J.V., “Investigating user interaction with the Web,” the Proceedings of Allied Academies International Conferences, October 17-20, 2003, Las Vegas, Nevada. (on CD)

7. Ross, W.H. & Chen, J.V., “Negotiator’s trust and distrust perceptions and mediation strategies” the Proceedings of Allied Academies International Conferences (Award Winning), October 17-20, 2003, Las Vegas, Nevada.(on CD)

8. Chen, J.V. “Trust and privacy in a surveillance workplace”. The 35th Annual Meeting of the Decision Sciences Institute. November 22-25, 2003, Washington, D.C. (Abstract) (on CD)

9. Chen, J.V. & Park, Y. “Trust and privacy in electronic commerce”. Proceedings of IEEE International Conference on e-Technology, e-Commerce, and e-Service, p. 117-120. March 29-31,2004. Taipei, Taiwan.

10. Chen, J.V. & Chen, J.A. “Some important issues in mobile computing: perspectives from the OSI Model”. Proceedings of the International Conference of Pacific Rim Management, July 29-31,2004. Chicago, Illinois. (on CD)

11. Chen, J.V. & Chen, J.A. “Investigating the impacts of using monitoring software”. Proceedings of the 4th Annual Hawaii International Conference on Business, June 20-24, 2004. Honolulu, Hawaii. (on CD)

12. Park, Y. & Chen, J.V.“Cognitive factors in Web usability”. Proceedings of the 9th Asia-Pacific Decision Sciences Institute Conference (APDSI-KOPOMS), July 1-4, 2004. Seoul, Korea. (on CD)

13. Chen, J.V. & Park, Y. “Two important issues on free consulting Websites”. The 35th Annual Meeting of the Decision Sciences Institute. November 20-23, 2004. Boston, Massachusetts. (on CD)

14. Park, Y. & Chen, J.V. “Measuring the relationship between user experience and Web performance. The 35th Annual Meeting of the Decision Sciences Institute. November 20-23, 2004. Boston, Massachusetts. (Abstract) (on CD)

15. Chen, J.V. & Chen, J.A. “Will an international Internet privacy framework work?” The 32nd Research Conference on Communication, Information and Internet Policy. October 1-3, 2004, Washington D.C. USA. (on CD)

16. Chen, H., Chang, B., & Chen, J.V. "Assessing the spamming effects on end users’ satisfaction: A proposed research study" International Association of Computer Information Systems Pacific 2005 Conference, May 19-21, 2005. Taipei, Taiwan. (on CD)

17. Chen, J.V. & Hsu, Y.T. "A conceptual measurement model on means of information assurance and dimensions of privacy concerns" International Conference on Accounting and Information Technology, May 17-19, 2005. ChiaYi, Taiwan. (on CD)

18. Chen, J.V., Chen, J.A., & Park, Y. “Internet and online game addiction: A proposed research study” The 15th International Conference on Pacific Rim Management, July 28-30, 2005. San Diego, CA, USA (on CD)

19. Chen, J. & Wu, Y. "The effect of brand equity on trust in e-auctions - A study of Yahoo! and eBay". The Second Conferences of Service Management & Innovation, Sep. 9-10, 2005, Pong-Hu, Taiwan.(on CD)

20. Park, Y. & Chen, J.V. "User intentions in free online service electronic commerce" The 36th Annual Meeting of the Decision Sciences Institute Meeting, Nov. 19-23, 2005, San Francisco, CA,USA. (Abstract) (on CD)

21. Chen, J.V. & Ross, W.H. “Personal differences in the use and abuse of the internet when under surveillance at work: A research framework”, The 13th Annual International Conference on Advances in Management, July 19-22, 2006, Lisbon, Portugal. (on CD)

22. Chen, J.V. & Huang, S.F. “Possibility of change in consumers’ behavior under the number portability policy”, The 16th International Conference on Pacific Rim Management, July 27-29, 2006, Honolulu, HI, USA. (on CD)

23. Chen, J.V., Huang, S.F. & Ross, W.H. “Privacy protection guidelines in telecommunication industry”, The 16th International Conference on Pacific Rim Management, July 27-29, 2006, Honolulu, HI, USA. (on CD)

24. Huang, S.F., Chen, J.V., & Ross, W.H. “Adapting different media types to the management of the supply chain”, November 23-25, 2006, The Management International Conference (MIC), Portoroz, Slovenia. (on CD)

25. Park, Y. & Chen, J.V. “Relating two end-user theories to online game addiction”, The 37th Annual Meeting of the Decision Sciences Institute, November 18-21, 2006, Sanantonio, TX, USA. (Abstract) (Abstract)

26. Chen, J.V. & Chen, Y. “In search for the factors affecting Employee’s Career Management”, The XII Asia Pacific Management Conference, November 17-19, Bangkok, Thailand. (on CD)

27. Chen, J.V. & Huang, S.F. ”Management of the 3G service in the Telecommunication Business“, November 23-25, The Management International Conference (MIC), Portoroz, Slovenia (on CD)

28. Chen, J.V. & Huang, W. “How enterprises make decisions on information assurance – A view of social exchange theory“, October 20, 2006, Symposium on Aviation Safety and Crisis Management, Kaoshung, Taiwan. (on CD)

29. Chen, J.V. & Lu, S. “Online auction in dynamic environment: Influences from attitudes, perceptions, and behavioral variables”, December 1-2, 2006, National Symposium on Telecommunications, Kaoshung, Taiwan. (Poster)

30. Stanton, J., Nemati, H., Chun, S., & Chen, J. "Privacy in the youtube era: Evolving concepts in the protection of personal information", America's Conference on Information Systems (AMCIS), August 9-12, 2007. Keystone, CO, USA. (on CD)

31. Chen, J.V., Huang, S.F., & Hung, C. "Applying CART on nation-wide survey of teenagers: An initial step to build an expert system for motorcycle regulations", Proceedings of the 38th Decision Sciences Institute (DSI) Annual Meeting, November 17-21, Phoenix, Arizona. Accepted.

32. Chen, K., Chen, J.V., Yen, D. and Tarn, J.M. (2007). Acceptance of Smart-Phones as a Business Communication Technology in Taiwan, Proceedings of 38th Decision Sciences Institute (DSI) Annual Meeting, November 17-21, Phoenix, Arizona, pp. 3261-3264.

33. Chen, J.V. & Park, Y. (2008). An analysis of mobile devices adoption among medical practitioners in US and Taiwan. Proceedings of 39th Decision Sciences Institute (DSI) Annual Meeting, November 22-25, Baltimore, Maryland. (Abstract).

34. Chen, J.V. & Ross, W.H. (2008). Concerns about location based services. Proceedings of 39th Decision Sciences Institute (DSI) Annual Meeting, November 22-25, Baltimore, Maryland. (Abstract).

35. Chen, K.C. & Chen, J.V. (2008). Social enjoyment in the virtual world: A study of antecedents of MMOG dependency. Proceedings of 39th Decision Sciences Institute (DSI) Annual Meeting, November 22-25, Baltimore, Maryland. (Abstract).

36. Chen, J.V. & Park, Y. (2009). Searching for the key factors of mobile advertising business in Mongolia. Proceedings of 40th Decision Sciences Institute (DSI) Annual Meeting, November 14-17, New Orleans, LA. (Abstract).

Projects

USA National Science Foundation Grant (NSF DUE-0313716) on Information Assurance, USD 1.2 Million, 2003 (Co-Investigator, University of Wisconsin System)

"Toward An Understanding on Internet Trust and Privacy Concerns",
Principal Investigator, National Science Council, NSC 93-2416-H-006-050, 11/01/2004-7/31/2005

"Designing Internet Trust: A Study on the Internet Third Party Website's Mediation Strategies", Principal Investigator, National Science Council, NSC 94-2416-H-006 -021, 8/1/2005-7/31/2006

”The Influences of Internet Media Richness, Mediation Strategies, and Trust on Emerging Internet Business", Principal Investigator, National Science Council, NSC 95-2416-H-006-040, 8/1/2006-7/31/2007

"The Effects of Privacy Education on Information Communication Technology Learning Effectiveness and Privacy Awareness", Principal Investigator, National Science Council, NSC 97-2410-H-006-069, 8/1/2008-7/31/2009

Students

2005 "Smartphone acceptance among sales drivers in logistics industry", Ming-Jen Hsieh, MS in Transportation Management Science

2006 "Customer's trust and privacy concerns to the online acutions", Joe Wu, MS in Telecommunications Management

2006 "The effects of online mediator's strategies under trust and distrust conditions on different communication media", Tina Hsu, MS in Transportation Management Science

2006 "Factors influencing employee Internet abuse in the workplace", Shao-Hang Yang (co-supervised), MS in Transportation Management Science

2006 "An empirical study on massively multiplayer onlie game addiction addiction", Ping-Lee Lai (co-supervised), MS in Transporation Management Science

2006 Supervised Undergraduate Directed Research, ETC Conference Award, The First Year Conference and Best Paper Competition on Transporation Engineering and Intelligent Transporation Systems, Students: Pei-Cheng Chou, I-Hua Chu, and Ting-Fei Chen

2007 Supervised Undergraduate Directed Research, Excellence, The Second Year Conference and Best Paper Competition on Transporation Engineering and Intelligent Transporation Systems, Students: Peil-Ling Chan and Wan-Ling Chung

Transporation Management Science: Sung-Yee Lu, Chia-Hao Hung
TelecommunicationS Management: Kevin Lin

Holding or Attending National Conferences
1. ICISA (International Chinese Information Systems Association) President-Elect, 2009.
2. ACME (Association of Chinese Management Educators) VP- Publication, 2009-2010.
3. Decision Science Institute (DSI) 2009-2010, Strategics Planning for International Affairs Committee Member.
4. Decision Science Institute (DSI) 2009 Annual Meeting, Session Chair, BA-1 Asian Business Practices, Nov. 14-17, 2009, New Orleans, LA, USA.
5. Taiwan Association for Information Systems (AIS - Taiwan Chapter), Secretary-Treasurer, 2009 -
6. The 3rd International Conference on Operations and Supply Chain Management, International Program Committee Member, July 28- August 1, 2009, Wuhan, China.
7. 2008 Taiwan-USA Business Deans Forum, The Development of Business and Management Education. Coordinator, December 26, 2008, Tainan University of Technology.
8. Decision Science Institute (DSI) 2008-2009, Strategics Planning for International Affairs Committee Member.
9. Association for Chinese Management Educators (ACME) 2008, Board of Directors, July 30-August 1, 2008. Toronto, Canada.
10. 2008 Management Research Forum, Coordinator, College of Management, National Cheng Kung University, June 26-28, 2008. Tainan, Taiwan.
11. AMCIS 2008 MiniTrack co-chair, Information Security and Privacy Concerns in a Global Economy, August 14-17, 2008. Toronto, Canada.
12. International Conference on Pacific Rim Management (ACME 2008), Track Chair of Data Communications and Network, July 24-26, 2008, Toronto, Canada.
13. Association for Chinese Management Educators (ACME) 2007, Vice President - Treasurer.
14. The14th Annual International Conference on Advaces in Management(ICAM 2007) Track Chair, Strategic Management, Organization Theory, and Knowledge Management, July 18-21, 2007, Ontario, Canada.
15. AMCIS 2007 Mini Track co-chair, Information Security and Privacy Concerns in a Global Economy, August 9-12, Keystone, Colorado, USA.
16. International Conference on Pacific Rim Management (ACME 2006)July 12-14, 2007. Track Chair of Information Security.
17. The 18th IRMA International Conference (Information Resource Management Association 2007), May 19-23, 2007. Vancover, British Columbia, Canada. International Program Committee Member.
18. International Conference on Pacific Rim Management (ACME 2006)July 27-29, 2006. Track Chair of Information Security.
19. International Conference on Information Society (e-Society 2006), August 7-10, 2006, Miami, Florida. International Program Committee Member.
20. International Conference on Pacific Rim Management (ACME 2006) July 27-29, 2006. Local Coordinator.
International Teaching and Research Exchange
1. Editor, Communications of the ICISA, 2003-2005.
2. Editorial Review Board Member, International Journal of Services and Standards.
3. Editorial Review Board Member, Journal of International Technology and Information Management.
4. Editorial Review Board Member, International Journal of Mobile Learning and Organisations.
5. Editorial Review Board Member, International Journal of Information Technology Project Management (forthcoming)
6. Ad-hoc book reviewer for Routledge - Taylor & Francis Group, 2008
7. VP in membership, ICISA, 2003-2004.
8. Ad hoc reviewer: Decision Science Journal, Decision Support Systems, CyberPsychology & Behavior, Behaviour & Information Technology, International Journal of Technology Management, Industrial Management & Data Systems, International Journal of Management and Decision Making, Information Communication and Society, Decision Sciences Journal of Innovative Education, International Journal of Services and Standards,Interdisciplinary Journal of Information, Knowledge, and Management, Journal of Information Management (in Chinese),Journal of Management and Systems (in Chinese), International Journal of Mobile Learning and Organizations, CICISA, International Journal of Commerce and Strategy, Journal of Electronic Business (in Chinese), Decision Science Institute, AIB,ACME.